You will receive a booking confirmation by e-mail. If you wish to change or cancel your appointment, you can do so by following the link provided in your confirmation e-mail. In order to get a refund, you need to cancel your appointment at least 3 hours prior to your slot. Changes also has to be done 3 hours prior. Contact our support on +47 37 41 80 79 if you have any questions.
Your test result will normally be ready after 60 minutes. You have to log in and check your test result on helsenorge.no.
If you do not have BankID it is important that you click "No" when you book your appointment, so we can provide you with information on how to log in to check your results. If you have questions regarding this, please contact our support at +47 37 41 80 79 and we will help you.
Your certificate stating your test result will be sent to you by email short time after your test result is ready. The certificate is written in English.