You will receive a booking confirmation by e-mail. If you wish to change or cancel your appointment, you can do so by following the link provided in your confirmation e-mail. Changes and cancellations has to be done at least 3 hours prior to your slot. Contact our support on +47 23 65 34 30 if you have any questions.
Test result Your test result will normally be ready after 1-3 days. You have to log in and check your test result on helsenorge.no.
If you do not have Norwegian BankID it is important that you click "No" when you book your appointment, so we can provide you with information on how to log in to check your results. If you have questions regarding this, please contact our support at +47 23 65 34 30 and we will help you.
Medical certificate If you have ordered a medical certificate stating your test result, you will receive it in the Kry-app. It is therefore important that you download the app as soon as possible. You will receive it the same day your test result is ready or the day after. If you do not have Norwegian BankID, the medical certificate will be sent to your email. The medical certificate is written in English.