Download the app and securely log in with Bank ID. Describe your symptoms and answer some questions. You are also able to upload images of your symptoms if applicable. Thereafter you can book your appointment.
Book a meeting and when it's your turn the doctor calls you directly in the app to start the video chat. You do not need to have the app open during your wait - we will remind you via SMS a short time beforehand.
You have up to 15 minutes of time with the doctor, just like in a regular doctor's visit. The doctor keeps a medical record of the visit as usual. Sensitive information about your visit is not stored directly in Krys system and the video chat is encrypted. If the doctor decides that you need a prescription, referral or doctor's note (only for students) it will be sent to you immediately after the meeting is finished.
When your visit is over you will be asked a couple of quick questions where you have an opportunity to tell us what you thought of the visit. If you are unsatisfied or have any questions feel free to contact us at email@example.com. Your opinion matters to us.
You pay for the visit when booking. We accept credit cards (Visa, MasterCard, American Express). The visit costs 375 kr. For everyone with Health Insurance from IF and Vertikal Health it is free. It also applies to and their kids under 18.