You will receive a booking confirmation by e-mail. If you wish to change or cancel your appointment, you can do so by following the link provided in your confirmation e-mail. Changes have to be done 3 hours prior. Contact our support on +47 23 65 34 30 if you have any questions.
Your test result will normally be ready after 60 minutes. It will become available on helsenorge.no. If you haven’t received your test result within 60 minutes after the test was taken, please contact our support at +47 23 65 34 30. If your test result is negative, your EU Certificate will be green for 24 hours.
If you do not have BankID it is important that you click "No" when you book your appointment, so we can provide you with information on how to check your results. If you have questions regarding this, please contact our support at +47 23 65 34 30 and we will help you.
If your rapid antigen test is positive, you will be offered a free PCR-test at our testing station to confirm your result. We will then call you with more information and book the PCR-test for you.
If you are traveling, it is your responsibility to find out which requirements you destination has for arrival. If you need a certificate stating your test result besides the Covid certificate on Helsenorge.no, you will have to book a private test and certificate as a package.