How do I know if I can be treated at Kry or not?

Our psychology service is a low threshold service for mild and moderate psychological problems. We are not able to treat you if you are suffering from heavier psychological diagnoses. You can read more about what our psychologists can treat [here](https://www.kry.no/en/psychology/book-appointment/). If it turns out that our psychologist service is not suitable for you, the psychologist can give a referral or involve the GP for further follow-up. __Acute psychiatric care__ If you have serious mental disorders such as ongoing risk of suicide, ongoing psychosis, ongoing serious drug problems, or ongoing challenges with violence against others, we ask you to contact your GP to be referred to public mental health care. If you have urgent thoughts about taking your own life, call 113. If you experience a problem that you need quick help with, you should contact the emergency room on 116 117, or another available medical service.

How do I know if I can be treated at Kry or not?

Our psychology service is a low threshold service for mild and moderate psychological problems. We are not able to treat you if you are suffering from heavier psychological diagnoses. You can read more about what our psychologists can treat [here](https://www.kry.no/en/psychology/book-appointment/). If it turns out that our psychologist service is not suitable for you, the psychologist can give a referral or involve the GP for further follow-up. __Acute psychiatric care__ If you have serious mental disorders such as ongoing risk of suicide, ongoing psychosis, ongoing serious drug problems, or ongoing challenges with violence against others, we ask you to contact your GP to be referred to public mental health care. If you have urgent thoughts about taking your own life, call 113. If you experience a problem that you need quick help with, you should contact the emergency room on 116 117, or another available medical service.

Can I change or cancel my appointment?

Yes, you can cancel and change your appointment. __Cancellation:__ The cancellation deadline for psychology appointments is before 12:00, two working days before the lesson. You can cancel by calling Kry Support on 23 65 34 30 or sending an e-mail to support@kry.no. After cancellation, you will automatically receive a refund of the amount paid. Refunds take between 1-7 working days. Lessons that are not cancelled will not be refunded. If your appointment has not been prepaid and you cancel it after the deadline, you will be billed for the full amount of your appointment. __Changes:__ You can change your appoinment before 12:00, two working days before the lesson. You can change it by calling Kry Support on 23 65 34 30 or sending an e-mail to support@kry.no. If you contact us to make changes after the cancellation deadline, we will try to meet your needs, for example by moving your appointment. However, we cannot guarantee this and recommend canceling or changing before the deadline.

Can you issue certificates or epicrisis for me?

Yes, when you are in a course of treatment, your psychologist can help you with the documentation you need. This is documentation work outside of normal record keeping. It therefore costs __700 NOK per started half hour__ the psychologist works with this type of documentation. To order this, you can talk to your psychologist the next time you meet, or call Kry Support if it's urgent.

Do I get equally good psychological help over video?

Yes, meeting a psychologist via video has as good an effect as in an office. Our subject managers follow the research closely, and update our guidelines accordingly. Research has shown that the treatment effect for several conditions is the same regardless of whether the help is provided digitally or through a physical meeting. Many also experience that it is easier with video meetings, as you avoid the journey. That you can also meet your psychologist from a place that feels safe.

Can I speak to a psychologist in English?

Yes you can. All our psychologists speak English.

Can children use the psychologist service?

__Children under 16__ Our psychologist Mikaela Lindgren offers talks to children and young people. [Read more about the offer and book an appointment here](https://www.kry.no/psykolog/terapi-for-barn-og-ungdom/). Our psychologist Sidrah Mukhtar offers talks to children and young people, video only. [Read more about Sidrah and book an appointment here. ](https://www.kry.no/en/psychology/book-appointment/#sidrah-mukhtar) __Children over 16__ Several of our psychologists offer talks to young people over the age of 16. [Book a call here](https://www.kry.no/psykolog/bestill-time/).

How do you store my health information?

Your health information is stored in an electronic medical record system called PatientSky. We are obliged to keep this information and it can not be deleted. Only people who work in Krys services in Norway have access to the information, and only entries will be made in your journal of people who will provide you with health care, administer this health care or do quality checks of the health care. All logins in your records are logged by the system, and we do regular log checks to check that those who look up the records have a legitimate reason to do so.

Talk to a psychologist

Our psychologists are here to listen and to help you. You can have your appointment at our clinic in Oslo or over video.

Book appointment

A psychologist can help with a lot

When life feels challenging, it can be useful to talk to a professional with an outside perspective. If you are going through a tough period that affects your sleep, relations, work or general well-being, you may want to seek help, and work together with a psychologist on how to feel better.

A psychologist can also assist if you want to utilize your inherent potential to the full, and support you with developing your characteristics and resources.

You can easily book your first appointment, and choose if you want to come to our clinic in Vika, Oslo or have your appoinment over video.

In conversations with a psychologist you can get

help to reduce symptoms and ailments
support to cope with challenging life phases and crises
consultancy related to specific problems
guidance to promote own reflection
tools to promote your strengths and skills
support for constructive self-management and management of others

Our psychologists

Chemistry is important for a good relationship in therapy. Find the right psychologist for your needs by reading more about them here.

Are Grov

Psychologist

Over video

Ida Rolfsnes

Psychologist

På klinikk og over video

Pia von Hirsch

Psychologist

På klinikk og over video

Tora Johanne Kielland

Psychologist

På klinikk og over video

Meet our psychologists

Testimonials from our clients

The psychologist was very skilled, down-to-earth, and where I might have otherwise experienced meeting psychologists or doctors who might have a slightly top-down view, I did not experience that here. There is a short waiting time to get an appointment, where otherwise in the public sector you have to wait 3-12 months for a psychologist appointment. Thank you very much.

I have received treatment from Kry in connection with relational challenges, brooding, anxiety and sleep problems. The psychologist's method and appearance made it very natural for me to open up and speak freely. After a few treatments, I noticed a good improvement and got both an increased quality of life and motivation. I have been helped to see things in new ways, better understanding/acceptance of my own feelings as well as techniques to work on myself. Can't recommend highly enough.

Got tools that helped me deal with situations that I can experience as stressful. Very good process that has helped me a lot.

This is what we can help you with

If you are unsure of what you are feeling, together with the psychologist you can come up with what can help you exactly. Our psychologists welcome all age groups and offer individual sessions, couples therapy, family sessions, and guidance for parents.

Stress

Burnout

Anxiety

Trauma

Difficult emotions

Overthinking

Depression

Grief

Life stresses

Crisis

Exhaustion

Brooding and worry

Self-esteem

Self-confidence

Self development

Motivation

Work related challenges

Leader development

Relational challenges

Couple relationships

Conflict

Relative role

Family life

Anger management

Eating disorder

Obsessive-compulsive disorder

Addiction

Postpartum depression

Maternity leave

Involuntary childlessness

Children and youth

What does it cost?

This is how we work with you

Individual conversations

In these conversations, the psychologist will help you solve inner problems and develop yourself. All people have certain ways of relating to themselves and others: thoughts, feelings, bodily experiences and actions are connected and repeated. In therapy, we try to identify the patterns, understand them, and create change where there is a need for it.

Book conversation

Couples therapy

Several of our psychologists welcome couples who want to create a positive change in their relationship so that they can get on better together. We can help couples in all phases of life and with different types of challenges. It can be about everything from strengthening the relationship or preventing conflicts, to solving problems or changing bad dynamics. Read more about what we can help with, about our couple therapists and book their first consultation.

Development conversations

In development interviews, the psychologist works to help you achieve your personal or professional goals. In that context, the focus is on increasing understanding and self-awareness, supporting you in developing skills, promoting positive personal qualities, increasing motivation and ability to perform, and facilitating mastery experiences.

Book appointment

Therapy for children and teenagers

The offer is suitable for children and young people who experience difficulties and challenges that they are unable to handle on their own or with the help of their loved ones. Through mapping and assessment of the kind of difficulties and challenges the individual experiences, the psychologist will assess what type of treatment and measures should be initiated.

Parental guidance

In parental guidance, the psychologist will listen to your challenges and have the overall aim of guiding you to an experience of mastering the parenting role. Among other things, you will learn to meet the child and his feelings and behavior in a good way, while at the same time setting safe boundaries and safeguarding the bond between you.

New mum health check

Both the body and the brain are changing during pregnancy and after a birth or caesarean section. With us, as a mother, you get a health check-up that takes care of both your physical and mental health. You get evidence-based help and follow-up when needed from a doctor and psychologist - well organized and based on your situation. The health check can be done from 6 weeks to approximately two years after the child is born.

Frequently asked questions

Didn't find the answer you were looking for? Contact us at support@kry.no or call 23 65 34 30 and we will help you.