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Do you have symptoms of anxiety and stress? Are you feeling down? Speak with a psychologist online | Short waiting time

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se faire vacciner contre la grippe

Kry | Talk to a psychologist when it suits you – with short waiting lists.

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Talk to a therapist today

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Kry.no > Psykolog > Psykolog på video > Slik fungerer det 

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Picture of an online therapist on a phone screen

Psychology online

1. Click on "Book appointment" and choose either the first available time or your preferred psychologist.
2. Select your preferred time.
3. Under "Where will the appointment take place" in the booking, select "Video." You will receive a confirmation shortly.
4. Five minutes before the appointment starts, you will receive an SMS or email from Compodium with a link to the video meeting.

How it works

Our psychology service is a low threshold service for mild and moderate psychological problems. We are not able to treat you if you are suffering from heavier psychological diagnoses. You can read more about what our psychologists can treat [here](https://www.kry.no/en/psychology/book-appointment/).

If it turns out that our psychologist service is not suitable for you, the psychologist can give a referral or involve the GP for further follow-up.

__Acute psychiatric care__
If you have serious mental disorders such as ongoing risk of suicide, ongoing psychosis, ongoing serious drug problems, or ongoing challenges with violence against others, we ask you to contact your GP to be referred to public mental health care.

If you have urgent thoughts about taking your own life, call 113.

If you experience a problem that you need quick help with, you should contact the emergency room on 116 117, or another available medical service.

kry.no > Psykolog > Spørsmål svar >  Hvordan vet jeg om psykologen kan hjelpe meg eller ikke?

How do I know if I can be treated at Kry or not?

### __Can I cancel my appointment?__
Yes, you can both cancel and reschedule your appointment.

### __Cancellation__
- How to cancel: Use the PatientSky app to cancel your video appointment at least 48 hours before your scheduled time. You can download the app from [App Store](https://apps.apple.com/no/app/patientsky/id1031577563) or [Google Play.](https://play.google.com/store/apps/details?id=com.patientsky.pasientsky&hl=en)
- For appointments booked in the Kry app: If you have a video appointment via [Kry-appen](https://app.kry.no/login), you can cancel directly there.

### __Cancellation Deadline__
- 48 hours before the appointment: Cancellations must be made at least 48 hours before the appointment. If you cancel later, you will be charged for the full session. You will then receive an SMS with a payment link as usual. 
- For non-prepaid appointments canceled after the deadline, you will be charged the full amount, and you will receive an SMS with a payment link.
- For appointments booked in the Kry app: If the appointment is prepaid and you cancel within the deadline, you will receive a full refund. Refunds take 1-7 business days. Appointments not canceled before the deadline will not be refunded.

### __Rescheduling an Appointment__
How to reschedule: Send an email to your psychologist before the deadline if you wish to change the appointment time. You can find the psychologist’s email address on their profile. [Click here to find your psychologist.](https://www.kry.no/psykolog/kontakt/)

__Note:__ The psychologist will respond to you as soon as possible. If the psychologist has not been able to reply before the cancellation deadline, you must decide whether to cancel the appointment or keep the current booking.

### __Other Inquiries__
For other questions or requests, contact Kry by phone at 23 65 34 30.


kry.no > Psykolog > Spørsmål og svar > Kan jeg avbestille eller endre timen min?

Can I change or cancel my appointment?

kry.no > Psykolog > Hva kan vi ikke hjelpe med

kry.no > Psykolog > Hva kan vi hjelpe med?

This is what we can help you with

kry.no > Psykolog > Våre psykologer > Link

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Our psychologists

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Ingvild Alshus

kry.no > Team show case > Linda Hansen

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Linda Hansen

kry.no > Team show case > Paul Nilsen

Paul ikon

Paul Nilsen

kry.no > Team show case > Bendik Erdal

Bendik has extensive experience supporting people through various life crises, relational challenges, and other mental health issues. He works with adults, adolescents, children, couples, and parents.

Bendik (1)

Bendik Erdal

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Testimonials from our clients

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Practical information and cost

Yes, meeting a psychologist via video has as good an effect as in an office. Our subject managers follow the research closely, and update our guidelines accordingly.

Research has shown that the treatment effect for several conditions is the same regardless of whether the help is provided digitally or through a physical meeting.

Many also experience that it is easier with video meetings, as you avoid the journey. That you can also meet your psychologist from a place that feels safe. 

kry.no > Psykologi landingside > Spørsmål og svar > Får jeg like god psykologhjelp over video?

Do I get equally good psychological help over video?

__Children under 16__
Our psychologist Emilie Meyn offers talks to children and young people. [Read more about the offer and book an appointment here](https://www.kry.no/psykolog/terapi-for-barn-og-ungdom/).

Our psychologist Sidrah Mukhtar offers talks to children and young people, video only. [Read more about Sidrah and book an appointment here. ](https://www.kry.no/en/psychology/book-appointment/#sidrah-mukhtar)

__Children over 16__
Several of our psychologists offer talks to young people over the age of 16. [Book a call here](https://www.kry.no/psykolog/bestill-time/).

kry.no > Psykolog > Spørsmål og svar > Kan barn bruke psykologtjenesten?

Can children use the psychologist service?

Yes you can. All our psychologists speak English.

kry.no > Psykolog > Spørsmål og svar > Kan jeg snakke med en psykolog på engelsk?

Can I speak to a psychologist in English?

kry.no > Psykolog > Spørsmål og svar > Når kan psykologen ikke hjelpe meg?

Your health information is stored in an electronic medical record system called PatientSky. We are obliged to keep this information and it can not be deleted. 

Only people who work in Krys services in Norway have access to the information, and only entries will be made in your journal of people who will provide you with health care, administer this health care or do quality checks of the health care. 

All logins in your records are logged by the system, and we do regular log checks to check that those who look up the records have a legitimate reason to do so.

kry.no > Spørsmål og svar > Hvordan behandler dere helseopplysningene mine? 

How do you store my health information?

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Mental health

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Kry | Psychologist

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With Kry you get the healthcare you need, when and where it suits you. Talk to doctors, psychologists and nurses over video or at one of our clinics in Oslo.

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With Kry you get the healthcare you need, when and where it suits you. Talk to doctors, psychologists and nurses over video or at one of our clinics in Oslo. 

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Kry | Healthcare whenever and wherever it suits you

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