Question 1

What is included in the price for a doctor's appointment at a clinic?

Accepted Answer

Most regular tests are included. If there is a need for samples that cost more, you will be notified. These can be paid for at the clinic after your appointment.

Question 2

How long does the doctor's appointment last?

Accepted Answer

A doctor's appointment at our clinics lasts for 20 minutes.

If you want to discuss several topics or the consultation is more complex than expected and takes more than 20 minutes, the doctor will book a follow-up appointment for you as soon as possible.

A follow-up appointment costs 495 kr.

Question 3

Do I need a BankID to book a doctor's appointment with you?

Accepted Answer

Booking an appointment through the Kry app requires login with BankID. If you do not have a BankID, Kry Support can set up an appointment for you.

Call Kry Support at [23 65 34 30](tel:23653430).

Question 4

Can I use "frikort" at Kry?

Accepted Answer

No Unfortunately. Kry is a private health actor and is not under public agreement.

Question 5

Can I show up at the clinic without an appointment?

Accepted Answer

We offer drop-in doctor appointments and chlamydia test at Kry Bislett.

For Kry Vika, Smestad and Reiseklinikken, you must book an appointment before you arrive at the clinic.

Question 6

How do you store my health information?

Accepted Answer

Your health information is stored in an electronic medical record system called PatientSky. We are obliged to keep this information and it can not be deleted.

Only people who work in Krys services in Norway have access to the information, and only entries will be made in your journal of people who will provide you with health care, administer this health care or do quality checks of the health care.

All logins in your records are logged by the system, and we do regular log checks to check that those who look up the records have a legitimate reason to do so.

Question 7

Will the medical record note at Kry be available to my GP?

Accepted Answer

The medical record note will not automatically be available to the GP. If you wish, the doctor forwards the note to the GP.

In some cases where the doctor deems it necessary, the GP can be informed without the patient's consent.

Question 8

Does my insurance cover doctor appointments at clinic?

Accepted Answer

No. Physical consultations are not covered by health insurance, but we do offer a discount for some services. You can find this at [on our insurance page.](https://www.kry.no/en/insurance/ "on our insurance page.")

Question 9

Where do Kry have clinics?

Accepted Answer

We have clinics at [Smestad](https://www.kry.no/en/clinics/smestad/), [Vika](https://www.kry.no/en/clinics/vika/), [Bislett](https://www.kry.no/en/clinics/bislett/) and [St. Olavs plass (Reiseklinikken)](https://reiseklinikken.net/).

Our clinics

4 clinics located centrally in Oslo

Kry Smestad

Kry Vika

Kry Bislett

Kry Reiseklinikken

Wide range of healthcare services

We speak several languages

Why choose Kry?

We will listen and treat you

We are here for you the whole way

Same day appointment

Fast og fornuftig pris

Find your nearest clinic

Frequently asked questions